My orders
“My orders” lists your Credit-pack orders and store orders (research reports, services and so on) with their progress; research reports are downloaded from the order.
Common Credit-pack order statuses
| Placed, awaiting payment | The order exists but has not been paid. |
|---|---|
| Payment in progress | The payment is being confirmed. |
| Paid | The payment is confirmed. |
| Crediting / Credited | The Credits are being added, or have arrived. |
| Canceled / Expired | The order did not complete. |
| Refund in progress / Refunded | A refund is being processed, or has been returned. |
| Refund state unconfirmed | The refund result is still being checked. |
Common store order statuses
| Placed, awaiting delivery | Credits are reserved and delivery is pending. |
|---|---|
| In delivery / Partially delivered | Delivery is under way, or part of it is done. |
| Delivered / Settled | Delivery is complete, or the order has been settled. |
| Reservation released | The reserved Credits went back to your balance. |
After-sales and refunds
After-sales service, refunds and transaction corrections follow your region's rules (see “Where to find the legal documents”).
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Sources and maintenance
- Region
- Global
- Version
- 0.1.0
- Publication
- Published globally
- Document status
- Approved · Drafted
- Authorization
- Public information
- Command authority
- None
- Type
- How-to
- Audience
- Prospective users, Organization leaders, Developers, Agents
- Safety class
- Operational
- Agent tasks
use_member_app- Owner
- Web3Capital Documentation Steward
- Last verified
- 2026-09-23
- Review due
- 2026-10-23
- Source commit
ce6050ec1218- Canonical authority
SRC-SERVICE-OPS-AUTH-V1- Content digest
b1239fce2b465a5a- Stable citation
MYRILUM-DOC-SERVICES-006@0.1.0:en#pack-orders
Machine-readableMarkdownMetadataJSON-LDChunks
This documentation grants no execution, release, or production authority.
Sources and maintenance
- Region
- Global
- Version
- 0.1.0
- Publication
- Published globally
- Document status
- Approved · Drafted
- Authorization
- Public information
- Command authority
- None
- Type
- How-to
- Audience
- Prospective users, Organization leaders, Developers, Agents
- Safety class
- Operational
- Agent tasks
use_member_app- Owner
- Web3Capital Documentation Steward
- Last verified
- 2026-09-23
- Review due
- 2026-10-23
- Source commit
ce6050ec1218- Canonical authority
SRC-SERVICE-OPS-AUTH-V1- Content digest
b1239fce2b465a5a- Stable citation
MYRILUM-DOC-SERVICES-006@0.1.0:en#pack-orders
This documentation grants no execution, release, or production authority.